Can Somebody Remove the Constant Contact Banner from My Signature?

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Occasional Participant

Can Somebody Remove the Constant Contact Banner from My Signature?

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,215 REPLIES 1,215

Hello @TraxCommMarketing ,

 

I got our logo removed from your account's default footer. If you need the wording "About Constant Contact" also changed to something like "Privacy Policy" or "Our Provider's Policy," please reply with the wording you want and I'll get an opp submitted to our coding team to get that changed.

 

If you're currently working on an email campaign, you may need to refresh your screen to see this change reflected. Email campaigns that have already been delivered will still have the logo at the bottom.


William D
Community & Social Media Support

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Participant

Can you please help with removing the Constant Contact logo in the footer of our emails and our account in general?

 

Thank you.

Hello @user802866,

 

Thank you for reaching out to the Community! Please refresh your screen and the Constant Contact logo should be removed. Thanks! 


Zoe H.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Participant

Please remove the Constant Contact logo from the footer of my emails.

 

Thank you.

Hello @DanC618,

 

Thank you for reaching out to the Community! Please refresh your screen on Constant Contact and our logo should be removed from the bottom of your email newsletters. Have a great day!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Participant

Can anyone please tell me how to remove the Constant Contact logo from our footer?

Hi @LeslieL259 

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today. 

 

I have removed the logo from your footer. If you refresh you account, you should see this reflected. Please feel free to reach out if you have further questions.

 

Thank you for choosing Constant Contact. Have a great day! 


Adrienne B.
Community & Social Media Support

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Participant

Please remove the Constant Contact logo from the footer of my emails.

 

Thanks.

Hi @user57943 

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

 

I have removed the Constant Contact logo from the footer of your emails. Please take a look and reach back out if you need anything else. 

 

Thank you for choosing Constant Contact. Have a good day!


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Participant

I'm a paying customer and I would like the Constant Contact banner from the footer removed, I would like urgent help in this matter please. Thank you

Hi @user756710 

 

Thank you  for reaching out to  the Constant Contact Community. It's my pleasure to assist you today.

 

I have removed the Constant Contact logo from your emails. Please feel free to reach out if you need anything else. Thank you for choosing Constant Contact. Have a great day! 


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!

Hello, 

We are having the same situation here and would like to remove the Constant Contact logo from our footer. We are a paid customer. Also, is it possible to make our footer black? 

Please advise asap, thanks! 

Occasional Participant

Hello, 

We would like to remove the Constant Contact logo from our footer. We are a paid customer. Also, is it possible to make our footer black? The white clashes a bit with our branding, so if this is possible, that would be great! 

Please advise asap, thanks! 

Hello @FirstNameL518946 ,

 

I went ahead and got our logo removed from your account's footer. You should see this reflected in all emails you're working on. If you're needing "About Constant Contact" updated to say something different (e.g. Privacy Policy, Our Privacy Policy, Our Provider's Privacy Policy, etc.), please reply to the automated email you receive from my @ mention. In this reply, please include your username and the verbiage you want. Otherwise, you can also call our regular Support line to get an opp submitted to the coding team to make this basic change.

 

If you need further customization of the footer, such as color changes, adding your own logo, font style changes, etc., our custom services team can work with you to make a custom branded footer. This is not a free service and costs $99. If this is something you are interested in please let us know in your email or during your phone call, and we'll get make sure to collect the relevant info from you.

 

Please let us know if you have any other questions. Thanks.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Participant

hello i would like the constant contact information and logo removed from my email footer. thanks

Hello @user058947 ,

It looks like you spoke with a chat representative, and they got our logo successfully removed from the footers. You should see this reflected in all emails you're working on. If you're needing "About Constant Contact" updated to say something different (e.g. Privacy Policy, Our Privacy Policy, Our Provider's Privacy Policy, etc.), please reply to the automated email you receive from my @ mention. In this reply, please include your username and the verbiage you want. Otherwise, you can also call our regular Support line to get an opp submitted to the coding team to make this change.

 

If you need further customization of the footer, such as color changes, adding your own logo, font style changes, etc., our custom services team can work with you to make a custom branded footer. This is an additional paid service with a one-time fee of $99. If this is something you are interested in please let us know in your email or during your phone call, and we'll get make sure to collect the relevant info from you.

 

Please let us know if you have any other questions. Thanks.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Participant

It's literally been years (at least 3) since people have been asking for an easy way to hide the Constant Contact logo (not the footer). With the rebranding, the presence of the logo has gotten bigger and more obnoxious. Why do you continue to perpetuate that it requires "a qualified CC employee" to do the work? We're not asking for the footer to be hidden, we're not asking for the CAN-SPAM act to be violated. I'm just asking for a logo not to appear on paid accounts.
In many other CRMs - this is a user-controlled switch AND the service pays for any referrals. Why don't you do this? (e.g. https://mailchimp.com/help/add-remove-referral-badges/ )

Hello @PaulO792 ,

 

I went ahead and got our logo removed from your account's footer. You should see this reflected in all emails you're working on. I've also gone ahead and tracked your feedback for the developers. Please let us know if there's anything else we can do to assist.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Frequent Participant

CC is not PAYING ME to advertise CC for free

I am PAYING YOU AND DO NOT WANT YOUR LOGO HUGE AT end of all of my emails!!!

REDUCE IT NOW or tell me how

Ann S

Hello @AnnS ,

 

I went ahead and got our logo removed from your account's footer. You should see this reflected in all emails you're working on. If you need further customization of the footer, such as color changes, adding your own logo, font style changes, etc., our custom services team can work with you to make a custom branded footer. This is an additional paid service with a one-time fee of $99. If this is something you are interested in please let us know in your email or during your phone call, and we'll get make sure to collect the relevant info from you.

 

Please let us know if you have any other questions. Thanks.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Participant

Hi

How do I remove the constant contact logo / branding at the bottom?

Which 'subscription' can it be removed?

How do I request it.

thx

 

 

LOGO HERE

 

Try email marketing for free today!