Jun 26, 2019 9:33:29 AM
UPDATED: March 2018
Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.
If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.
If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.
Please let us know if you have any other questions. Thanks.
Thank you for reaching out to the Community! Are you looking to remove the Constant Contact logo from the footer of your emails? If so, we have successfully removed this for you free of charge. If this is not the banner you were speaking of please let us know.
As a brand new paid user with an active Mail Chimp account I was pleased with CC's interface and capabilities but then...… I cannot tell you how incredibly disappointing it is to have to call in to remove your logo from my email. The excuse written by your support department must of been incredibly painful for them to spew knowing full well that legal requirements have nothing to do with being able to remove a Constant Contact logo. I have one question; who exactly on the executive team thought that having a clients sit on hold multiple times in order to have someone remove a banner from their email was worth it?! For everyone that writes on this board to complain an untold number just go with another company, how do they not get it?????? I have an actual good idea for this over reaching exec; deliver the best product possible to your paying clients without the nonsense and for god sakes listen when your clients complain. Please leave sales and support to those who actually know the job.
Please remove the Constant Contact logo. My thanks to the support guy who has to take time away from actual support issues to make it happen.
Thank you for your feedback. The Constant Contact logo has been removed from your footer.
¡Gracias por contactarnos sobre sus campañas de correo electrónico! Hemos eliminado con éxito el logotipo de Constant Contact de sus pies de página. Háganos saber si hay algo más en lo que podamos ayudarlo.
Hello @TraxCommMarketing ,
If you're currently working on an email campaign, you may need to refresh your screen to see this change reflected. Email campaigns that have already been delivered will still have the logo at the bottom.
Can you please help with removing the Constant Contact logo in the footer of our emails and our account in general?
Thank you for reaching out to the Community! Please refresh your screen and the Constant Contact logo should be removed. Thanks!
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