Can campaigns with polls be duplicated

SOLVED
Go to solution
karenm7786
Regular Participant

I have duplicated a campaign that contains a poll.  People are clicking/answering the poll in the duplicated campaigns but the poll results show "Total Responses: 0"  but there are result numbers under  "Clicks" .  when clicking on the numbers under "click" it shows the participating people and also a link.   the links takes you o the thank you page.  

 

Should a new poll be created for each campaign?

1 ACCEPTED SOLUTION
William_A
Moderator

Hello @karenm7786 ,

 

This is an issue we've seen occur sporadically when copying a 3ge email with a poll block already in it. Adding an entirely new poll block should help alleviate the issue. If and when there's an update to this issue, our engineers will make sure to notify you directly.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
William_A
Moderator

Hello @karenm7786 ,

 

This is an issue we've seen occur sporadically when copying a 3ge email with a poll block already in it. Adding an entirely new poll block should help alleviate the issue. If and when there's an update to this issue, our engineers will make sure to notify you directly.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
karenm7786
Regular Participant

thanks

  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article