I have duplicated a campaign that contains a poll. People are clicking/answering the poll in the duplicated campaigns but the poll results show "Total Responses: 0" but there are result numbers under "Clicks" . when clicking on the numbers under "click" it shows the participating people and also a link. the links takes you o the thank you page.
Should a new poll be created for each campaign?
Solved! Go to Solution.
Hello @karenm7786 ,
This is an issue we've seen occur sporadically when copying a 3ge email with a poll block already in it. Adding an entirely new poll block should help alleviate the issue. If and when there's an update to this issue, our engineers will make sure to notify you directly.
Hello @karenm7786 ,
This is an issue we've seen occur sporadically when copying a 3ge email with a poll block already in it. Adding an entirely new poll block should help alleviate the issue. If and when there's an update to this issue, our engineers will make sure to notify you directly.
thanks
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