Can not retrieve data

When I try to retrieve feedback it disappears

Hi !


Thank you for reaching out to the Community! We will need some additional information in order to troubleshoot the issue with feedback disappearing. 

  • What information are you trying to retrieve?
  • What steps are you taking to get to the information? 
  • Do you get an error or other message?
  • What browser are you using?
  • Are you able to get a screenshot?

Please reply back to this post, send an email with your replies to social_support(at)constantcontact(dot)com, or give our support team a call 866-289-2101 if you prefer on the spot troubleshooting. 

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article