Can subscribe through inline form

Pamd6
Occasional Participant

Can subscribe through inline form

I have a website that has the inline sign-up form embedded. The code is set up right and it used to work fine. However, now whenever someone tries to add their email, they get this message: Sorry, we could not complete your sign-up. Please contact us to resolve this.

 

Is this related to the recaptcha?  I can't figure out how to make the form work, so any suggestions would be appreciated.  I noticed when troubleshooting that the form does work when I'm logged in as admin to the website.

2 REPLIES 2
Pamd6
Occasional Participant

Oops - the subject should say CAN'T subscribe through inline form.

Hello @Pamd6,

 

Thank you for reaching out to the Community! We apologize for the experience you have had. Can you please send an email to social_support(at)constantcontact(dot)com with your username, your web address, where the form is located on your website, and a screenshot of the error message you're receiving. Thank you! 


Zoe H.
Community & Social Media Support

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