Can't Send New Campaign


Can't Send New Campaign

Your upgraded site is not intuitive. It transformed what should have been a new campaign (time-sensitive) that went out to my entire list into a welcome email. No way out. No more Help link. I will probably drop CC if I can't figure this out.


Hello @ROBERTR970. I'm very sorry that this happened to you. I did see that a welcome email was created for an email that you were trying to send out, however, this email is only sent out to new contacts. The email would have to be recreated in order for it to be scheduled and sent out to your existing contacts. I saw that you did do this and the email was sent out to your contact lists over the weekend. I apologize again for the confusion you experienced. 

Caitlin M.
Community Manager
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