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Can't edit an email draft within a campaign.

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Can't edit an email draft within a campaign.

When I click the edit button, it does nothing. See the picture. Why can't I edit the email draft? Screen Shot 2020-05-30 at 12.36.01 PM.png

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Visitor

Re: Can't edit an email draft within a campaign.

Zoe - thanks for the response. I tried in another browser and the same thing happened, couldn't open up the campaign to edit. It wouldn't open up when clicking the title either. My pop blockers were on, which seems to be what was causing the issue. Disabled those for this site and it works now.

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Employee

Re: Can't edit an email draft within a campaign.

Hello @JordanT627,

 

Thank you for reaching out to the Community! I apologize that you are unable to edit your email. When you select the title does that open up your email so you can edit it? Can you also please try this in a different browser for troubleshooting purposes. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Visitor

Re: Can't edit an email draft within a campaign.

Zoe - thanks for the response. I tried in another browser and the same thing happened, couldn't open up the campaign to edit. It wouldn't open up when clicking the title either. My pop blockers were on, which seems to be what was causing the issue. Disabled those for this site and it works now.

View solution in original post

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