Can't edit an email draft within a campaign.

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Occasional Participant

Can't edit an email draft within a campaign.

When I click the edit button, it does nothing. See the picture. Why can't I edit the email draft? Screen Shot 2020-05-30 at 12.36.01 PM.png

1 ACCEPTED SOLUTION
Occasional Participant

Zoe - thanks for the response. I tried in another browser and the same thing happened, couldn't open up the campaign to edit. It wouldn't open up when clicking the title either. My pop blockers were on, which seems to be what was causing the issue. Disabled those for this site and it works now.

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2 REPLIES 2
Employee

Hello @JordanT627,

 

Thank you for reaching out to the Community! I apologize that you are unable to edit your email. When you select the title does that open up your email so you can edit it? Can you also please try this in a different browser for troubleshooting purposes. Thanks! 


Zoe H.
Community & Social Media Support

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Occasional Participant

Zoe - thanks for the response. I tried in another browser and the same thing happened, couldn't open up the campaign to edit. It wouldn't open up when clicking the title either. My pop blockers were on, which seems to be what was causing the issue. Disabled those for this site and it works now.

View solution in original post