Hello @KirstenT74 ,
I reached out to the web builder team, and it appears that ICANN didn't get your contact information verified. We got the verification email re-sent, so please make sure to follow the instructions in there. Once you've gone through that, the DNS should be restored and your website should be accessible within the following 24-48 business hours.
Whether you’re looking for someone to help guide your marketing or do it for you, we have plans to meet your budget and needs.Explore Plans