Every time I use CC to send out our newsletter I regret ever having opened an account. For the umpteenth time, you make it impossible to correct mistaken emails in a list. There is NO "edit list" option. Does every list need to start from scratch? Why does the Chat Help not work?
Hello @GeorgeL256 ,
Can you elaborate at all on what you're referring to by "correct mistaken emails in a list?" If you're trying to add contacts to a specific list, you can do some from the main Contacts subtab of the Contacts dashboard. If you're trying to remove contacts from a specific list, you can do so on either that list's view or in the Contacts subtab.
If you're trying to edit an email address, it's advised to just make a new contact with the correctly spelt email address, since email addresses are what denote unique contact and have a number of Compliance-related elements associated with them.
See also:
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If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.
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