Can't open my campaign to edit

LauraW501
Participant

Can't open my campaign to edit

I'm using Microsoft Edge because ConstantContact doesn't display correctly in Google Chrome. But now I can't copy a past campaign, or edit a draft campaign. They won't open. This is very frustrating. I had to use Chrome to copy and rename, save it and try to open it in Edge. Nothing. Blank screen. I've tried updating Edge which only messes up all the formatting to the point that I can't see editing tools, etc. So I went back to the older version. Now this. I don't know what to do anymore. Thanks for reading, and I hope you can help me. Laura Welcome Vermont Bar Association
1 REPLY 1
William_D
Moderator

Hello @LauraW501 ,

 

It sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


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William D
Community & Social Media Support
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