Can't save my newsletter edits - "NetworkError: A network error occurred."

Regular Participant

Can't save my newsletter edits - "NetworkError: A network error occurred."

Once every month I update my newsletter before emailing to over 5000 customers. Whenever I edit and attempt to save the edited section (tonight I started with Header Options), the clockwise-spinning "thinking" icon continues for many minutes, and finally stops with an error message "NetworkError: A network error occurred."

 

Last night the same problem occurred and eventually stopped me from finishing my work. Tonight the problem continues. I have a fast 300 Mbps connection (Spectrum) and everything else on the internet is working fine and fast.

 

What is wrong with Constant Contact's servers? What is the solution to this extremely frustrating problem?

1 REPLY 1
Employee

Hello @ElmoP,

 

Thank you for reaching out to the Community! We do apologize that you are having this experience. Can you please follow these troubleshooting steps and let us know if they bring any improvements? Thanks! 


Zoe H.
Community & Social Media Support

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