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Can't send out email campaign, Help!!

New Member

Can't send out email campaign, Help!!

Hey everyone! I'm new to constant contact. I was wondering if anyone else had this problem. I made an email campaign, but can't get it to send out. Not even a test email. What am I doing wrong? Any advice would be appreciated. Thank you


- Courtney


Re: Can't send out email campaign, Help!!

Hello @CourtneyH8907 ,


I took a look at your error'd out email, and it gave this warning:

Annotation 2020-08-11 082136.jpg

So it looks like there might be something wrong with your self-authentication setup. My recommendation would be to call our Deliverability team directly so they can check and see where the issue occurred, and give you the specific guidance to correct it. Once your authentication is finalized you should be able to send test and live emails without issue.

William D
Community & Social Media Support

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