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Can you please help?

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Consulting & Training

Can you please help?

Hello,

 

In attempt to send an email I received this notice:

You are unable to schedule an email at this time. Please contact support for assistance.

As it is off hours, this was the only contact I was able to find. 

Can you please help?

 

 

1 REPLY 1
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Moderator

Re: Can you please help?

Hello @BrianE632 ,

 

It appears your account is currently under review. You'll need to speak with our Review team over the phone to securely discuss your account status. Reviews are an important part of our business, as it helps mitigate spam and scam accounts, ensure compliant emailing, and to safeguard sending reputations for you, our other customers, and for our company as a whole.

If for whatever reason you're unable to call in or stay on the line, we can get a ticket submitted for a callback. Please be aware this ticket has a 24-business hour turnaround, depending on the size of their queue. If you need us to do this, just let us know.


William D
Community & Social Media Support

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Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

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