I want to track through my CRM between desktop and mobile clicks and I can see where you can see a preview but I am unsure how to have different links for desktop and mobile users. Is there a way to do this?
Hello @TimP1752 ,
There isn't really a way to have multiple links associated with a single hyperlink. However our system does track if contacts open a link on desktop or mobile. The main thing is that you'd have to manually export that data. You can add coded links, such as those through Google Analytics, as a means to have a separate tracking system outside of our own. If you can format a link in a similar manner as a GA link, that will automatically communicate with your CRM, that could potentially work for your purposes.