The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Cancel "Add-on" Feature

Highlighted
Member

Cancel "Add-on" Feature

Yesterday I accidentally clicked the PREVIEW feature versus 'Send test' and an additional fee will now billed to our account. Please assist me in canceling this 'add on' feature. Thank you.

Tags (1)
1 REPLY 1
Highlighted
Employee

Re: Cancel "Add-on" Feature

Hey @EileenW1,

 

Thank you for reaching out to us! Unfortunately, we cannot assist in the cancellation of an add on through a public platform such as this. For security reasons, we would need you to have a quick conversation with our billing team to resolve this. I apologize for the inconvenience! Here is their direct line 855-229-5506. 

 

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured