Cancel

[MelissaN5]

I would like to cancel. Please provide instruction on how i can cancel my account

[Frankie_P]

Hi @user70389 

Thanks for following up with us on this cancellation request. I have taken a closer look and can see your account was successfully canceled. Thank you for having been our customer, and should you ever need our service or assistance again please don’t hesitate to reach out! 

[SwansonPTA]

Please cancel my account as of mid August when we stopped using the account and refund the prorated fees ASAP.

Thank you.

[Frankie_P]

Hi @SwansonPTA 

Though we are unable to go into your account's billing details here in the Community, I can see you have spoken to our Billing Support about this cancellation request. In fact a member of this team emailed you on Tuesday the 24th. Were you able to connect with our Billing Department by phone as you mentioned by email? If not, we want to make sure you are assisted and have passed on your request to the appropriate team.

[user033128]

Delete my **bleep**ing account (which youve made it impossible for me to do) and stop charging me **bleep**ing money or i will take advantage of the **bleep**ed up liability laws in theUS and sue your dumbasses. **bleep**ing pieces of **bleep**

[Frankie_P]

Hey @user033128 

Thank you for reaching out about your account. We have submitted your cancellation and refund request to Billing Support as we are unable to authorize this here in the Community. One of our Billing agents will review your request and follow-up directly with any update.

[user24586]

Tell me how to cancel my account, cause i dont really need it right now

[Frankie_P]

Hi @user24586 

Cancellation requests are typically made by phone directly with our Billing Support. However I have taken a peek at your account and can see you are being billed though a 3rd party program. Because of this we suggest contacting this program for further assistance.

[user86466]

Hi,
I want to cancel my account as soon as possible. I haven't used that so I want to cancel it to stop paying for nothing.

Please send me the cancellation instruction and the refund policy as well.

This is the only website that I've ever seen that there is no link for billing and cancellation plan!!!

Regards

[Zoe_H]

Hello @user86466,

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.

[GeoH4]

I no longer need this service how do I cancel !

[Frankie_P]

Hi @GeoH4 

Though we're sorry to see you go, I have submitted your cancellation request to our Billing Support. For the security of our users' accounts we are unable to authorize cancellations directly in the Community. However these billing agents will review your request and reach out with any updates.

[JerryS8482]

Please cancel my account immediately

[Frankie_P]

Hi @JerryS8482 

Though we are sorry to see you go, we have submitted your cancellation request to our Billing Support. Due to account security, we are unable to process cancellation requests directly in the Community.

[MichaelM8366]

Please cancel my account

[Elizabeth_M]

We are sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.

[user30280]

Hi, I want to close the account. I have deleted all the contacts from the account. Call me on +91 9930801593

[Elizabeth_M]

Hello @user30280

Sorry for the delay in response. I do see your account was cancelled. If you have further questions do not hesitate to ask. 

[ShamikaT1]

Hello,

I'd like to cancel my account. 

Please assist 

Thank you!

[Timothy_G]

Hello @ShamikaT1 ,

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you

[user007412]

Hi,

I sent a cancel request to your billing dept. few days ago and my account is still not cancelled. And please tell them not to call me. They can communicate via email.

Thanks

[Zoe_H]

Hello @user007412,

I do apologize that you had this experience. It looks like your request may not have gone through to the billing department because of where it was submitted. We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.