Cancel

Highlighted
Occasional Visitor

Cancellation

How do I cancel my account and get a refund of any paid fees?
Tags (2)
Highlighted
Moderator

Re: Cancellation

Hi @user17478 

 

While we're always happy to help, I can see part of your account has been disabled by our Account Review Department. Because of this we suggest calling into this support team directly. This team can help review your account before starting our cancellation process.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Visitor

please cancel my account

i don't easily see a way to do that 

Tags (2)
Highlighted
Moderator

Re: please cancel my account

Hi @ReneeF684 

 

I apologize you are unable to see a way to cancel your account. At this time all cancellations are required to be reviewed by our Billing Support. We have submitted your cancellation request directly to this team for further assistance.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Occasional Contributor

Please cancel my account

Hi,

This is Bridget Malone. I like to cancel my account with Constant Contact.

Because I don't like their service. Because they are not fair to their customers.

Please cancel my account. I don't want to do business with Constant Contact.

 

Thank You

Bridget Malone

 

Tags (2)
Highlighted
Moderator

Re: Please cancel my account

Hi @BridgetM302 

 

I'm so sorry to hear you feel this way about Constant Contact. However due to account security we are unable to authorize cancellation requests here in the Community. Not only this, but I can also see your account is currently disabled due to our Account Review Department. Please call into this support team if you have any further questions on the status of your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
New Member

Cancel subscription

I am trying to cancel but cannot find the option to.
Tags (2)
Highlighted
Moderator

Re: Cancel subscription

Hi @BethR231 

 

Thank you for reaching out to the Community! We have taken a look at your account and can see you were able to connect with our Billing Support by phone. This agent did successfully cancel your account. Though we are sorry to see you go, we are happy our Support was able to assist.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
New Member

account cancellation

I can't find where to cancel my accont. Please contact me. I need to cancel this account. Thank you!
Tags (2)
Highlighted
Moderator

Re: account cancellation

Hi @LUCIAW8 

 

Thank you for reaching out to the Community! We have taken a look at your account and can see you were able connect with our Billing Support about this as well. This team was able to successfully cancel your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact would like to hear from you

We want to hear from customers like you about your favorite features and how they have helped your business or organization. Tell us by answering a few questions in...

Read More
Featured