At this time all cancellations have to be reviewed and authorized by our Billing Support. While we are sorry to see you go we have submitted this cancellation request to this team for further assistance.
I apologize for any inconvenience caused from our cancellation process. Though all cancellation requests are required to be reviewed by our billing support, we would be happy to assist in this process. We have submitted your cancel request to our billing team on your behalf. A member of this team will follow up with you directly.
The good news is you do not always have to call into our Billing Support in order for your account to be canceled. Because you have reached out here in the Community, we have passed your cancellation request on to our Billing Department for you.
Thank you for reaching out about your account! I apologize I am unable to see any previous attempts of canceling your account. I do however want to make sure you're assisted. While we are unable to authorize cancellations here in the Community, I have passed on this request to our Billing Support on your behalf. A member of this team will contact you with any further updates.
Thank you for reaching out to the Community! We have submitted your cancellation request directly to our Billing Support. One of these agents will review it and follow-up directly.