Cancel

[user96477]

Hello,

Please delete my account .

Thanks

[Zoe_H]

Hello @user96477,

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.

[SusanD2453]

Hi. We are canceling our account and I don't see a place to do that on the website. Please help us. 

[Zoe_H]

Hello @SusanD2453,

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.

[BrandiB091]

We need to cancel our account. Campaigns have been largely unsuccessful and our expenses are high.

[Zoe_H]

Hello @BrandiB091,

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.

[user743339]

Hi, I would like to cancel my subscription. Please delete my account, I NO LONGER WANT to use it anymore. Please let me know how can I close my account. Thank you, Gabriella

[Zoe_H]

Hello @user743339,

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.

[ChaseC999]

Hello please cancel my account

[Frankie_P]

Hi @ChaseC999 

Because you are looking to cancel, we have created a ticket with our Billing Support in your account. For your account security we are unable to authorize these requests here in the Community. At this time all cancellation requests must be reviewed by our Billing Department. I apologize for any inconvenience this may cause.