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Cancel

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Moderator

Re: Cancelacion y reembolso

Hola @user587012 ,

 

Aunque lamentamos verte partir, puedes cancelar tu cuenta a través de nuestro Soporte de facturación. Para asegurarnos de que recibas asistencia, hemos enviado tu solicitud de cancelación y reembolso a través de un ticket para este equipo. Un miembro de este equipo se comunicará con usted directamente con cualquier actualización adicional.

Debido a la alta cola, la solicitud puede demorar más de los 1-2 días hábiles normales. Para obtener la respuesta más rápida, es posible que desee comunicarse con ellos directamente.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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New Member

close

close my account please and stop calling me

 
 
 
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Moderator

Re: close

Hello @moshen1 ,

 

I've put in the request for your trial to be closed. I've reached out to your Sales agent to close the lead, set you for Do Not Call, and unsubscribed you from automated communications from our system. If you do receive any further communications, please let us know and we'll investigate. Thank you, and have a good day!


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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Visitor

Help Me.

I want to unsubscribed before i got charge. thankyou

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Employee

Re: Help Me.

Hello @user195176 

 

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
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Consulting & Training

I need to cancel my account

There's no cancel button.
Tags (2)
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Moderator

Re: I need to cancel my account

Hello @CoryM401 ,

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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Retail

I want to cancel and get a refund.

I would like to cancel and get a Refund Please! Asap. I was trying to get help from a Shopify Guru yesterday, I don't know how to put a Website together and I am not even connected to Facebook, Instagram or Google. I need one Hans help and Shopify is Cheaper then you. The man that I was speaking to Last Thursday was throwing around his Sales talk the asked for my Card info at the Same time. Then he told me that he was going on Vacation the Next Day. I paid on Saturday. I want a REFUND Please Now!

Donna Schroeder

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Moderator

Re: I want to cancel and get a refund.

Hello @DonnaS757 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation and refund request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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Occasional Visitor

Trying to delete account

Man i keep calling in your 'business hours' and noone picks up i need to cancel this and you also charged me even though there is no way to cancel it online and your call center never picks up. what a terrible service.

Please delete my account and refund my money

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Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

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