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Cancel

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Occasional Visitor

Re: cancel subscription pls

Thanks there's another account I need to cancel but can't find how. Do I have to call?
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Moderator

Re: cancel subscription pls

Hello @HerrickG9 ,

 

If you know the email address or login username of the account you're needing cancelled, could you please reply to the automated @ mention email? Please include the username/email you think is associated with the account, as well as a reference to this conversation, and we can go from there.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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New Member

onlin cancelation subscription

I am frustrated that I can't simply cancel my account online. You can easily take our payments and change payments but you make it difficult to cancel our account; I have to contact during business h..

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Moderator

Re: onlin cancelation subscription

Hello @user9479444 ,

 

It looks like your trial account has already been cancelled. For more info, please see my earlier reply here


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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New Member

account

delete my account
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Moderator

Re: account

Hello @AnthonyH844 ,

 

It appears your account is still in trial. I've gone ahead and set it for cancellation, you should be receiving an automated cancellation email once completed.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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Consulting & Training

Cancel My account

cancel my account immediately attached to

Tags (2)
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Moderator

Re: Cancel My account

Hello @JenniferP571 ,

 

It looks like you already called and spoke with Billing to get your account cancelled. If you need us to resend the cancellation confirmation, just let us know. Thank you for using Constant Contact.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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Visitor

suspend my account! why is it such a **bleep**? It's too late to call and I don't want to talk

I want to suspend my account- right now. I'm at - if you make this ANY harder I will totally cancel. I should be able to do this online.

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Moderator

Re: suspend my account! why is it such a **bleep**? It's too late to call and I don't want to talk

Hello @PeteV73 ,

 

It looks like you already submitted an email to have your account cancelled, and it's since been processed. If you need us to resend the cancellation confirmation, just let us know. Thank you for having been our customer, and should you ever need our service or assistance again please don’t hesitate to reach out! We wish you the best with your marketing endeavors!


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

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