Cancel

Participant

Cancel

I would like to cancel. Please provide instruction on how i can cancel my account

1,359 REPLIES 1,359
Participant

Hello, all. I currently need to close my account. I cannot contact via phone because I don’t have a landline and wouldn’t want to take time using phone to close my account. Thank you all. Keep safe

Hello @user094543 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Consulting & Training

Hi Please could you cancel my monthly payment. I am unable to do this on the website. Not sure why this is so - it should be simple to cancel. Thank you Nazlee Mayhew

Hello @user18803 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Participant

In order to cancel, we were forced to cancel our credit card. 

Hello @DanielG4327 ,

 

If you're needing to cancel an account, you can reach out to Billing directly by phone, or reach out to us here on social media an the Community to reach out to Billing on your behalf. 

To make sure your account is truly cancelled and all Billing info is purged, I've submitted a case to their team to review and process.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Participant

I want to delete this account. I can’t find it anywhere. I would like to delete my account

Hello @user191062 ,

 

It appears your account is still in trial. I've gone ahead and submitted it for cancellation. I've also added you to DNC, and unsubscribed you from our automated marketing emails.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Participant

Please we want to cancel the free trial that will expire today, August 2, 2020.

Hello @user211457 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates. I've also made note of your Billing date for them so they can take any appropriate actions regarding the first paid month charge if needed.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Participant

I would like to cancel please
Occasional Participant

Please cancel my subscription

Hello @PerryB02 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Consulting & Training

I have been trying to cancel my subscription, how to go about that? My list is my own, it is downloaded into CC. Please LMK ASAP how to cancel. 

Hello @ElyszeH ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Participant

I want to cancel immediately, Do not withdraw more money from my account, Thanks

Hello @user776749 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Participant

Hello,

 

I would like to cancel my account, I already try to call and chat, both options are not available. Can you help me?

Hello @user1018852 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Real Estate

I want to cancel my account. Please let me know how I do that. I can’t find anything on the website to help me. Amy Easley

Hello @AmyE022 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.