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Cancel

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Moderator

Re: Improper payment

Hello @user385498 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation and refund requests through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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Consulting & Training

Cancel Account

Dear Sir/Ma’am,

 

We are wanting to terminate the account as it does not continue to serve our purpose and would appreciate it if you could advise on

next steps. We have been trying to reach you at the International and US call numbers but to no avail. Would be grateful if you can

respond to this mail.

 

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Moderator

Re: Cancel Account

Hello @MeinhardtG ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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New Member

please cancel, very deceiving

on a google search to create a marketing brochure, you show up second with tags saying this is possible. Then, clearly it is not. Just delete this account its a waste of my time thanks
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Moderator

Re: please cancel, very deceiving

Hello @MattC559 ,

 

We apologize if this wasn't exactly what you were looking for. You have the ability to print / download an email created in our system, which can be used as a brochure. Additionally the emails themselves can act as electronic brochures when sent to contacts or linked to elsewhere.

 

Regardless, I've submitted your trial account for cancellation, as requested.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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New Member

I am canceling Constant Contact as of today,

I am going too old to gain Tecklenburg knowledge to benefit. Please cancel, it’s beyond My understanding . Thanks
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Employee

Re: I am canceling Constant Contact as of today,

Hello @DavidB7179 

 

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request. We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.


Adelina R
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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Solution Provider

Cancel

I would like to cancel my account. It's not active since June 2020. I will no longer use it. Pls give me instruction to cancel account.
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Employee

Re: Cancel

Hello @user352341 

 

We're sorry to hear Constant Contact is no longer a good fit for you. We appreciate your time and want to assist you with your request.

We have submitted a case to our Billing department to process the cancellation. This request can take up to 24 business hours to process. It is possible that Billing might need to reach out to you to review the request so we ask you confirm that your contact information is correct in your account. If you require faster assistance or have questions about your billing, please call our Billing team as we are not able to discuss account billing here in the Community. Thank you.


Adelina R
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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Occasional Visitor

Request for Unsubscribe for www.pipscapitals.in

Dear Support team, I am unnecessarily getting charged from Constant Contact. I want to unsubscribe your services. Kindly unsubscribe my site and my services and please stop charging me INR -Rs. 381.00 per month. Please call my Web Developer Mr. Jyotindranath Parmar on +919824652046 for further details
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Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

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