Cancellation of Subscription

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Occasional Visitor

Cancellation of Subscription

 
2 REPLIES 2
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Occasional Visitor

Re: Cancellation of Subscription

Please help. I need to cancel my subscription or downgrade. I have send requests to Billing twice and nobody has made contact with me. URGENT REQUEST, please can somebody contact me by email as I am in South Africa on ali@iceid.co.za

Moderator

Re: Cancellation of Subscription

Hello @user6538 ,

 

Though we're sorry to see you go, you can cancel your account through our Billing Support. To make sure you're assisted we've submitted your cancellation request through a ticket to this team. A member of this team will contact you directly with any further updates.

 

Due to the high queue, the request may take longer than the normal 1-2 business days. For the quickest response, you may wish to reach out to them directly.


William D
Community & Social Media Support

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