The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Cancelling A/B test

Highlighted
Advisor

Cancelling A/B test

Hello!

 

Once you have started an A/B test, it doesn't look like there is a way to cancel the final send (once the winner is determined after 6 or 24 or whatever hours).

 

Am I missing something?  I've tried everything.

Tags (1)
7 REPLIES 7
Highlighted
Employee

Re: Cancelling A/B test

Hi @imru

 

Thank you for contacting the Constant Contact Community. It's my pleasure to assist you. 

 

That's a great question. You're right, currently unscheduling or cancelling isn't a feature of A/B testing. I'm happy to submit the feedback on your behalf though. If you need further assistance you can feel free to reach out to us here. We are always happy to help.

 

Thank you for choosing Constant Contact. Have a great day!


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Highlighted
New Member

Re: Cancelling A/B test

Has this been resolved ? :) same question.. 

Tags (1)
Highlighted
Employee

Re: Cancelling A/B test

Hello @RamR31,

 

Thank you for coming to the community!  I'm afraid that A/B testing emails can still only be cancelled before the first set of emails are sent.  Once it's been started, the process needs to finish.  I can definitely add you to the list of people requesting that we add a cancellation option for that final step.

 


Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Occasional Participant

Re: Cancelling A/B test

Can you add me to the list of people requesting the feature to stop the A/B test and use the results to distribute the email with the winning subject line? I have a test where one subject line was 33% more effective than the other. At that point, I had a clear winner and wanted to get the email out.

 

 

Highlighted
Employee

Re: Cancelling A/B test

Hello @ToastmastersD55,

 

This thread was originally about cancelling an A/B test email that had already started.  We have implemented that feature at least, and you can find a full walkthrough for that process here.

 

We do also have a feature request to allow people to change or modify the A/B schedule. Currently that isn't an option, but if you cancel the A/B test, you could then manually create a list of just the contacts that hadn't received the email yet, and send a campaign to them manually.  It's a bit of extra work just to send an email earlier, but it's at least possible if changing that schedule is important.

 


Aaron_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Member

Re: Cancelling A/B test

Add me to the list as well... its a great concept, but pointless to wait if you have a clear winner in the first few hours. 

Highlighted
Moderator

Re: Cancelling A/B test

Hi @DylanVK

 

Thank you for sharing your feedback on this feature request! We have submitted this feedback in your account to the appropriate teams. Please let us know if there is anything else we can help with in the meantime.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured