Once you have started an A/B test, it doesn't look like there is a way to cancel the final send (once the winner is determined after 6 or 24 or whatever hours).
Am I missing something? I've tried everything.
Thank you for contacting the Constant Contact Community. It's my pleasure to assist you.
That's a great question. You're right, currently unscheduling or cancelling isn't a feature of A/B testing. I'm happy to submit the feedback on your behalf though. If you need further assistance you can feel free to reach out to us here. We are always happy to help.
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Thank you for coming to the community! I'm afraid that A/B testing emails can still only be cancelled before the first set of emails are sent. Once it's been started, the process needs to finish. I can definitely add you to the list of people requesting that we add a cancellation option for that final step.
Can you add me to the list of people requesting the feature to stop the A/B test and use the results to distribute the email with the winning subject line? I have a test where one subject line was 33% more effective than the other. At that point, I had a clear winner and wanted to get the email out.
This thread was originally about cancelling an A/B test email that had already started. We have implemented that feature at least, and you can find a full walkthrough for that process here.
We do also have a feature request to allow people to change or modify the A/B schedule. Currently that isn't an option, but if you cancel the A/B test, you could then manually create a list of just the contacts that hadn't received the email yet, and send a campaign to them manually. It's a bit of extra work just to send an email earlier, but it's at least possible if changing that schedule is important.
Thank you for sharing your feedback on this feature request! We have submitted this feedback in your account to the appropriate teams. Please let us know if there is anything else we can help with in the meantime.
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