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Cannot access my campaigns

JohnZ242
Participant
‎01-09-2022 09:32 PM
0 Votes
‎01-09-2022 09:32 PM
Cannot access my campaigns
Labels:
1 REPLY 1
William_A
Administrator
Administrator
‎01-10-2022 10:59 AM
0 Votes
‎01-10-2022 10:59 AM

Hello @JohnZ242 ,

 

All your account's campaigns display fine when I check your account. Are you still experiencing the issue? If so, it's possible that you're encountering a connectivity issue. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


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William A
Community & Social Media Support

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