The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Cannot change Text to Sign Up word

Occasional Participant

Cannot change Text to Sign Up word

I have not been able to change my Text to Sign Up word and the last time I changed it was more than 60 days ago. The system just says "available," then says to try again later so I am not sure what is going on. It let me change other things, but the old sign-up word will not work at all for our new campaign. Help!


Re: Cannot change Text to Sign Up word



Thank you for reaching out to the Community! I'm sorry to hear you are unable to change your Text to Join keyword. We definitely want to take a look into this for you!


Please email us at social_support(at)constantcontact(dot)com with your username, Text to Join keyword you would like to use, and a reference to this post and we will investigate further!

Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More