Cannot change Text to Sign Up word

Occasional Participant

Cannot change Text to Sign Up word

I have not been able to change my Text to Sign Up word and the last time I changed it was more than 60 days ago. The system just says "available," then says to try again later so I am not sure what is going on. It let me change other things, but the old sign-up word will not work at all for our new campaign. Help!

CTCT Employee

Re: Cannot change Text to Sign Up word



Thank you for reaching out to the Community! I'm sorry to hear you are unable to change your Text to Join keyword. We definitely want to take a look into this for you!


Please email us at social_support(at)constantcontact(dot)com with your username, Text to Join keyword you would like to use, and a reference to this post and we will investigate further!

Taryn Leinweber
Community & Social Media Support

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