Cannot receive activation email

Occasional Visitor

Cannot receive activation email

Dear team, I received no confirmation or activation email from the system (activation for "From email" and "To email"). My email is . Please check it for me. Thank you for your support.


Re: Cannot receive activation email

Hi @ThaoT740


Thank you for reaching out to the Community! I apologize for any confusion there may be with verifying your email address. I took a peek at your account and can see it is actually verified. This is something you can see in the settings of your account.




manage-my-settings-verify-address-step2 (1).png



Let us know if there is anything else we can help with!

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