I am using the same template, browser and computer I always use to create an email. But today, when I edit, I keep getting an error message that the system cannot save my edits. It happens when I proactively click "save" and when I allow the autosave to try. It is infuriating.
Why is this happening and how do I stop it so I can finish my email newsletter and send it out?
Could it be happening because it's a longer email than I usually send? Does the system wig out when there is too much content?
We do apologize that you are experiencing this. In order to assist you we will need a little more information:
Answering these question will help us figure out what to do to fix this for you!
I am having the same problem. Using Safari or Chrome. I've tried using the private window too. I get the error message "oops we couldn't save your changes...."
I apologize that you are having this same experience! If you start to recreate your email in a brand new template under the create button, do you get that same error message again?