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Cannot save changes

Apryl_ReavisTVC2021
Participant
‎03-10-2022 04:24 PM
‎03-10-2022 04:24 PM

I am trying to add to an email campaign but the changes will not save and the page keeps reloading. All my other browsers are working and it seems to be an issue with the constant contact website. Can you please advise?

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1 REPLY 1
William_A
Moderator
Moderator
‎03-10-2022 04:29 PM
‎03-10-2022 04:29 PM

Hello @Apryl_ReavisTVC2021 ,

 

It sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


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William A
Community & Social Media Support
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