The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Cannot update credit card on file

New Member

Cannot update credit card on file

Fail fail fail. Help. I need to enter the current VISA card.


Re: Cannot update credit card on file

Hello @RobertaC2,


Thank you for reaching out to us today! In order to protect sensitive account and billing information, I'd recommend reaching out to our Billing Team and they'll be able to help with getting your credit card updated.


You can find the phone number and hours for our billing team here.


If you have any further questions feel free to respond to this message, and we'll be happy to assist.

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More