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Change account and billing email

JimB532
Participant
‎10-11-2021 02:13 PM
‎10-11-2021 02:13 PM
I am not able to change my account and billing email to my added email - I was able to add my email and verify but still not able to use it as my primary email
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William_A
Moderator
Moderator
‎10-12-2021 02:52 PM
‎10-12-2021 02:52 PM

Hello @JimB532 ,

 

Is the email address an option in the dropdown menu? If not, then try re-clicking the link in the verification email. If you still have issues, you'll need to call our general support so they can confirm security permissions and securely assist you.


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William A
Community & Social Media Support
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