Change of Plan to LITE

[KetanW]

Dear Team, Our company user name is travnet.india As you know tourism is worst hit sector in pandemic. We would like to change our plan to LITE which allows sending 10,000 email per month for INR 323 we will later upgrade as and when required, Rgds Ketan

[William_D]

Hello @KetanW ,

Unfortunately we cannot handle billing changes here in the Community for security reasons. If you're unable to change plans within your account, I'd suggest reaching out to our Billing team for further assistance. They can securely confirm your account, and make sure you're getting applied to the correct plan.

If you're unable to call in, we can get a ticket submitted for you as well. If you'd prefer that method, please reply directly to the automated email you'll receive regarding this mention, with your username requested plan change, and best contact information