Changing email on account

[ClaudiaB417]

We've recently changed our email domain. We will no longer have access to any of the email accounts after the end of the month. Please change the user email to the same email as the username. It will not let me add a new one, it only lets me select from the list of old emails on file. Please advise. You may also contact me by phone. Thank you!

[William_A]

Hello @ClaudiaB417 ,

You can add new email addresses to your account for verification. Only verified emails can be used for various account addresses, such as From, Reply-To, or account billing notifications. Once you've updated the various places in your account to the new addresses, you'll be able to remove the older verified addresses.

If you need additional support regarding any of the processes described above, including verifying an address that isn't receiving the verification email, please call our general support so they can securely assist you.

See also:

Updating main account address

Updating account billing address

Updating From/Reply-to addresses in email headers