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Changing my email address

MyPHA
Participant
‎10-01-2021 12:06 PM
0 Votes
‎10-01-2021 12:06 PM
The system won't allow me to change my password. It keeps posting "The Current Password you entered is incorrect" I know that it is not, and finally I copied and pasted the password from the user list-still doesn't accept it.
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1 REPLY 1
William_A
Administrator
Administrator
‎10-01-2021 06:26 PM
0 Votes
‎10-01-2021 06:26 PM

Hello @MyPHA ,

 

Do you login to the account through any other means besides going through the main login page? If you logout of your account, then go to the login page, does resetting your password from the login page allow you to properly reset it?


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William A
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