Charged for inactive account

AnnaM44
Participant

Charged for inactive account

Please check your records. I believe you have been charging my credit card for an account that isn’t active.

1 REPLY 1
Mary_S
Employee

@AnnaM44 Thank you for reaching out about a continuing charge on your account. While we're unable to address billing inquires via the Community, our Billing team would be more than happy to look into this for you. However, I do show the account associated with this community name as being canceled.



Mary S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.