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Churning wheel won't let me in to add contacts

CommunityF48
Participant

Churning wheel won't let me in to add contacts

Your website needs help! I spend a lot of money on this Constant Contact subscription and it should work even on the Fourth of July. I was not able to add any contact emails to my Community Foundation of Upper St. Clair account. I think the only way I can add/edit my contacts is when that window comes up first when I log in to CC.

1 REPLY 1
William_D
Moderator

Hello @CommunityF48 ,

 

Are you still struggling to access certain parts of the website? If so, would you be able to try the following troubleshooting steps, and let us know the results / answers?

  • Does clearing your cache (not the saved passwords, just the cached images and files) alleviate the issue?
  • What browser are you using? Does using a different browser mitigate the issue?
  • Are there any updates pending for your browser? If so, does updating it let you through?
  • Are there any browser plugins or addons you can disable? Does doing so resolve the issue?
  • Are you using a wireless, wired, or mobile network? If possible, does changing networks or resetting your router let you through?
  • Are you using any security / firewall applications (e.g. Norton, McAfee, AVG, etc.)? Does disabling them for our website, let you through?

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William D
Community & Social Media Support
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