Clicks but doesn't register

DottieB29
Participant

Clicks but doesn't register

One member says that she clicks to register for church each week and we never receive it. How can we troubleshoot this? 

1 REPLY 1
Mary_S
Employee

Hello @DottieB29 ,

 

The seating chart for services is a great idea. I am so sorry that some people are having issues being able to reserve a spot.

 

To help troubleshoot we do need a bit more information.

  • What is the name of the campaign that includes the links to reserve a spot for a service?
  • What is the general procedure for reserving a spot?
  • What is the email address of the one member that says she clicks to register but you never see the registration?

If you could email communitysupport(at)constantcontact(dot)com with the information requested, we will research and see what we can do to assist you further.



Mary S.
Community & Social Media Support

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