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Clickthrough reporting discrepancy

LizaFernandez
Occasional Participant
‎01-02-2023 09:09 AM
‎01-02-2023 09:09 AM

Hello, all! 

 

Wondering why the clickthroughs are different/fewer on the Email performance dashboard than they are when totaled in the clickthrough distribution.  Any ideas?

 

LizaFernandez_0-1672668276021.pngLizaFernandez_1-1672668407417.png

 

 

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1 REPLY 1
William_A
Moderator
Moderator
‎01-03-2023 10:50 AM
‎01-03-2023 10:50 AM

Hello @LizaFernandez ,

 

How long ago did you send the email? Some of the pages, such as the drilldown lists, will update in real-time, while some other reporting pages may take a few hours to update, depending on how long the email has been active / sent.


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