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Client Doesn't Get Emails

WilanaA3
Participant
‎08-25-2022 12:58 PM
‎08-25-2022 12:58 PM

Client using Gmail isn't getting our emails. No typo in email address. Not in Spam, Promotional or Social folders. Any other reasons they don't show up. Do not show bounced.

 

Thank you!

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1 REPLY 1
William_A
Moderator
Moderator
‎08-25-2022 01:28 PM
‎08-25-2022 01:28 PM

Hello @WilanaA3 ,

 

Has the contact tried safelisting your address? Otherwise, I'd advise calling our Delivery team for further assistance in pinning down the issue.


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William A
Community & Social Media Support
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