Client Doesn't Get Emails

[WilanaA3]

Client using Gmail isn't getting our emails. No typo in email address. Not in Spam, Promotional or Social folders. Any other reasons they don't show up. Do not show bounced.

Thank you!

[William_A · Accepted solution]

Hello @WilanaA3 ,

Has the contact tried safelisting your address? Otherwise, I'd advise calling our Delivery team for further assistance in pinning down the issue.