Concern on Payment Processing

AteneoCORD
Participant

Concern on Payment Processing

Hi! We noticed that there is a prompt on a problem on payment processing. May we clarify regarding the nature of update needed? We already updated but prompt remains. Thank you.

1 REPLY 1
Frankie_P
Moderator

Hi @AteneoCORD

 

I can definitely understand how important it is for the billing on your account to reflect correctly.  I took a peek at your account and can see the notification you are describing. I apologize for your account security I am unable to go into any billing details here in the Community. Please call in to our Billing Department instead, our support can help look into this further with you.


Frankie.P
Community & Social Media Support

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