The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Concerning Billing

Highlighted
Health Practitioners & Centers

Concerning Billing

Dear support 

I paid for my subscription  yesterday - however today you charged me 70 USD again - Please be so kind to transfer the amount back to me as soon as possible so that I do not pay double. Thank You so much - Have a nice Weekend . Else Gammelgaard Madsen Nyt Image Denmark

 

Tags (1)
1 REPLY 1
Highlighted
Employee

Re: Concerning Billing

Hi @Denmark 

 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

 

I'm sorry that there was a duplicate charge in your billing. Due to account security issues, you will need to reach out to our Billing Team directly regarding the issue and having the refund implemented. Please feel free to reach out here if you need anything else. 

 

Thank you for choosing Constant Contact. Have a great day! 


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured