We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Confirmed Opt-In but no Clicks coming through !


Confirmed Opt-In but no Clicks coming through !

I was "forced" to do a confirmed opt-in email to my contact list due to too many spam reports.

I did that process, with the guidance of Misty at CC.  All is good.


I am talking to people who guarantee to me that they are clicking on the link "Confirm Subscription" but I am seeing none of these clicks coming through.   So they are not being added back to my "valid" email list.  This is obviously a huge issue since people are confirming they want to stay on my email list but are not being added.


Any help, suggestions, advice anyone can provide ?




Thank you for reaching out to us about Confirmed Opt-in! I just wanted to clarify to make sure that we can address this correctly for you. Are you looking at your click-through reporting for those contacts or are you checking your Awaiting Confirmation list to see if they're being moved to the appropriate lists once they've confirmed? 


We look forward to hearing back from you! 

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.