Connect to Facebook Profile

BrentB602
Participant

I'm a new member, just signed up today.  I have three business pages I'm an admin for on Facebook.  However, when I try to connect ConstantContact to my profile, only one of the three shows up. (And it's not the one I want to link to).  I've tried disconnecting and reconnecting, but to no avail.

Any help would be much appreciated.

Brent

2 REPLIES 2
William_A
Moderator

Hello @BrentB602 ,

 

Check your business manager for those other pages to make sure 3rd party apps are allowed to connect. Our system can only bring up business pages you're an admin of that we're allowed to connect to, per Facebook's API restrictions. It may be worth reaching out to Facebook's support if those same two business pages continue to not be available for us to connect to.


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William A
Community & Social Media Support
Caitlin_M
Administrator

Hello @BrentB602. I wanted to check in and see if you were able to connect your Facebook pages. I see our chat support provided some additional instructions for you. Please let us know if you need help by replying here!

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Caitlin M.
Community Manager
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