Constant Contact Campaign Emails Delivered as Spam

Diaconate-Institute
Participant

I'm getting reports that the campaign emails I send are being diverted to user's spam folders.  I've tested it and the campaign was Spam when delivered to  edu, net, and gmail domains.  The campaign didn't get flagged when sent to a "us" domain.  I've verified the same problem exists with a small subset of users.

 

Most of my recipients are not technically proficient enough to place our emails on a white list.  Even using Outlook's "not junk" is beyond some user's reach.

 

What can I do to ensure my campaign emails are delivered properly?

 

tnx

 

mm

1 REPLY 1
Zoe_H
Employee

Hello @Diaconate-Institute,

 

Thank you for reaching out to the Community! I do apologize that your emails are being delivered to the spam folder. Please take a look at self-authentication and other helpful tips on avoiding the spam filter to ensure your emails get delivered into the primary inbox folder. Thank you! 


Zoe H.
Community & Social Media Support

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