Constant Contact Chat

user010514
Occasional Participant

Constant Contact Chat

Hello

 Constant chat is not working, the chat window is not opening, is there are any specific timing ?

Please help my account is deactivated. Please provide me support email.

 

Thanks

 

5 REPLIES 5
William_D
Moderator

Hello @user010514 ,

 

It appears your account is currently under review. You'll need to speak with our Review team over the phone to securely discuss your account status. Reviews are an important part of our business, as it helps mitigate spam and scam accounts, ensure compliant emailing, and to safeguard sending reputations for you, our other customers, and for our company as a whole.

If for whatever reason you're unable to call in or stay on the line, we can get a ticket submitted for a callback. Please be aware this ticket has a 24-business hour turnaround, depending on the size of their queue. If you need us to do this, just let us know.


William D
Community & Social Media Support

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user010514
Occasional Participant

Hello

Ok please arrange a call back, if possible please arrange a support through email due to time zone difference.

 

Thanks

I've updated your case and submitted it to the Review team for a follow-up to your account's primary email address. @user010514 


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
user010514
Occasional Participant

Hello

 No body have contacted me through email yet and also didn't activate my account.

 

Thanks

Hello @user010514,

 

I took a look at your account and it does look like you will have to give the Account Review team a call for security reasons on any assistance with your account. Thank you. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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