Constant Contact Forms Notification (Edit email notification)

Highlighted
Solution Provider

Constant Contact Forms Notification (Edit email notification)

Hi is there a way to edit/update email notification generated by Contact Forms Plugin? 

 

Thanks

Tags (1)
4 REPLIES 4
Highlighted
Moderator

Re: Constant Contact Forms Notification (Edit email notification)

Hi @AaronC 

 

Thank you for reaching out to the Community! For clarification, is this notification an email you the owner of the account receives or a notification the contact receives after signing up? If you are looking to update the email notification contacts receive the good news is this can be done. This email is the Welcome Email under your account. You can find this campaign under the Campaigns tab of your account.

 

campaigns-tab-type-welcome-email-active-more-edit-step123.png

 

Once you see this Welcome Email click “More” to the right of it, and Edit in the drop down. Because this campaign is currently active you'll first have to deactivate it by clicking Edit.

 

welcome_email_set_your_email_to_inactive_overlay_edit_button_step4.png


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Solution Provider

Re: Constant Contact Forms Notification (Edit email notification)

Hi Frankie, thanks for the response. I just checked it and its different email. The email generated by Constant Contact Forms wordpress plugin is what I mean. It contain this heading "Your Constant Contact Forms plugin has captured new information." I can't locate it in WP Backend to edit it.

Highlighted
Moderator

Re: Constant Contact Forms Notification (Edit email notification)

Hi @AaronC 

 

Thank you for following up with these details! I can understand how helpful it would be to customize this notification. However this is an automated message that cannot be updated. I apologize for any inconvenience this may cause and have tracked this as a feature request in your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Highlighted
Solution Provider

Re: Constant Contact Forms Notification (Edit email notification)

Ooh okay, thanks for letting me know.